Specialist in Custom CRM Architecture

Architecting Custom CRM Systems & Workflow Automation

I build high-performance internal business platforms, workflow automation engines, and data-driven systems that transform operational overhead into competitive advantage.

View CRM Systems Contact Specialist

Đorđe Pucar

Master of Information Technology

Core CRM Capabilities

Enterprise-grade features designed for scale, security, and user-centric operations.

Lead & Customer Management

Centralized contact management with deep relationship tracking and activity logs.

Custom Pipelines

Multi-stage sales and operational pipelines tailored to your specific business logic.

Workflow Automation

Reduce manual data entry with triggered actions, auto-notifications, and scheduled tasks.

Granular RBAC

Role-Based Access Control to ensure data security and departmental silos.

QR Inventory Systems

Real-time asset tracking and inventory management via mobile-scanned QR codes.

Dashboards & Reporting

Real-time analytics and custom reporting engines for data-driven decision making.

Featured Systems

Real-world impact through custom architecture and precise execution.

Inventory & QR

MEF Inventory System

The Challenge:

Manual tracking of equipment led to inaccuracies and slow audits.

The Solution:

Developed a Filament 3 based system using QR codes for item specification tracking.

The Impact:

Real-time visibility of asset status and streamlined inventory management.

Filament 3 Laravel QR Codes MySQL

CRM Architecture

NIR - Science Research CRM

The Challenge:

Fragmented management of scholarly data and manual verification of research papers for Ministry compliance.

The Solution:

Developed a high-performance CRM that gathers professor and TA data, manages full-text PDF repositories, and exposes metadata via the OAI PMH protocol.

The Impact:

Automated data delivery to the Ministry server and public availability of research via a centralized repository.

CodeIgniter 4 OAI PMH PDF Management MySQL RBAC

Web Platform